OnDemand FAQ

Active Duty Military can request free access by emailing [email protected]. Please include your full name, military status, and email address. Please allow up to 72 hours for processing.

You will be able to browse content by the session, meeting schedule, or presenter. When you see a session of interest, click the title. You can also search for specific content by using the search bar.

For additional support on navigating the content, you can contact [email protected] or call us at  818-844-3299 (Toll Free 800-501-2303)

Yes, to view the thumbnails, you must be watching a presentation in full screen mode.  To get to full screen mode, place your mouse over the video window while you are playing a presentation and a control panel will appear.  Select the icon with box and arrow in the top right corner.   The presentation will go into full screen mode and thumbnails will appear on the bottom of the screen.

Yes, if you have begun watching a presentation, the player will automatically start at the place you stopped regardless of what device you are on.  In other words, if you start watching a presentation on your work computer, you can immediately start playing at the place you stopped watching on your tablet or phone.  To see a list of presentations that you have recently watched, navigate to the My Activity page and see the Recently Viewed category.

You may have up to three places that control the volume.  Within the video window (place your mouse over the video window and there is a volume control on the bottom right), on your computer and on your speakers if you have external speakers.

The presentation slides and videos are only accessible as you watch the recordings. Neither the presentation slides, nor the videos can be downloaded. Presenters typically prefer to not have their presentations be downloadable. You can however download MP3s of the audio only when you are logged into the online version.

The OnDemand platform requires an internet connection to access products and watch presentations.


Pre-Conference sessions are specialty courses that we do not record for purchase. 

The presentation slides and videos are only accessible as you watch the recordings. The OnDemand platform is designed for use on most mobile devices.  Simply log-in at https://watch.ondemand.org/asmbs on your mobile device.

You must be online to stream sessions on your mobile device.  Sessions cannot be downloaded to your mobile device.  Most sessions should work via your data plan (4G/5G) or WiFi, however the quality will depend on the bandwidth available at any given location and time.

Please note: Testing is not available on your mobile device.

Sessions will be available online for one year through June 27, 2023.

We can only publish presentations with speaker permission, which can change at any time.  We do our best to keep the content list up-to-date; however printed materials may not reflect the most accurate content listing if a speaker has requested their presentation not be published after the content list was printed.

To identify sessions that are CME eligible, you will see a “CME” icon in the session details on the session catalog page for any accredited session content.

To search for or filter to see only CME eligible sessions, you can either type “CME” into the search box which will return a list of all available CME eligible sessions or to filter, select “Filter”, check the box next to “CME Eligible”, and then select SAVE to display only CME eligible sessions.  

To receive behavioral health CE credit, watch any of the selected eligible sessions, listed below and proceed to the CE test link noted in each of these sessions objectives:


  • Band Management
  • Practice Building Today
  • Access to Care
  • They Grow Up So Fast! Transition of care from pediatrics to adulthood following bariatric and metabolic surgery
  • IH Top Oral Abstracts
  • IH Keynote and Presidential Address
  • Behavioral Health Symposium
  • Post-op Pregnancy
  • Pharmacology
  • Support Groups: Thinking out of the Virtual Box
  • Innovative Approaches: Patient optimization for Pre and Post Surgery Weight Loss.
  • 6th Annual Physician Assistant (PA), Nurse Practitioner (NP) and Clinical Nurse Specialist (CNS) Bariatric Surgical Symposium
  • Medical Weight Loss: Putting it into practice and putting a practice together
  • Complementary Modalities and the Surgical Weight Loss Journey
  • A Paper and Person Who Changed My Practice
  • The Intersection of Cancer & Bariatric Surgery
  • Nutritional Deficiencies
  • Leveraging Virtual Platforms 

The new platform features an entirely “responsive” website, which means that you can use the OnDemand website on any device that has an internet connection. The website will optimize automatically to the screen size of your device, for optimal use. All of the features available on a desktop computer will also be available when using the platform on a mobile device.

Yes, 38.75 CME credits and 31 behavioral health CE credits may be claimed for selected sessions.

Yes.  Click on the Certificate button on the top right of the player.  If you have successfully passed at least one test, a Certificate link will appear.  You can print the certificate as many times as you would like and it can also be downloaded and saved to your computer.

Date of Credit Release: July 7, 2022
Program End Date: June 27, 2023

Date of Credit Release: July 7, 2022
Program End Date: June 27, 2023

Date of Credit Release: July 7, 2022
Program End Date: June 27, 2023

Credit is available for physicians and clinical professional.

You can contact [email protected]  or call us at 818-844-3299 (Toll Free 800-501-2303).  Support Hours of Operation are 6:00 AM – 5:00 PM PT.


Monday – Friday: 6 am – 5:00pm PT
Telephone: 1 (800) 501–2303

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450 North Brand Boulevard Suite #900
Glendale, CA 91203